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    Chat support suite

    Real-time support solution that’s super fast and oh so reliable.

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    HELP DESK SUITE

    Our flexible ticketing platform is a cinch to use for any agent.

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    FAQ BUILDER

    Speed up all your support processes with integrated FAQ pages.

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    Applications
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    Plugins & Integrations
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    Documentation
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    Company
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    Agent Handbook
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    Agent Test
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    Webinars
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    The Choice is yours.

    This is where you choose your plan.
    We’re waiting to help you.
    We really don’t like waiting.

    PRICING CALCULATOR

    SELECT PRODUCTS NEEDED

    CHAT / SMS
    SUPPORT TICKET
    FAQ / SELF SERVICE
    CALL MANAGEMENT

    # OF AGENTS

    BILLING TERM

    Monthly
    Annually

    TOTAL PRICE

    $21.00 / month

    30% - 3+ products discount

    10% - yearly discount

    accepted payments

    COMPARE FEATURES

    Compare features and benefits to select the right product for your needs.

      Chat / SMS Support Ticket FAQ / Self Service Call Management
    Pricing        
      $21 / agent / month $21 / agent / month $21 / agent / month $9 / agent / month
    Features        
    Realtime Visitor Monitoring ?      
    Customer Lists ?    
    Social Integration ?    
    Custom Information Feed ?      
    Advertising Billboards ?      
    SMS Chat ?      
    Facebook & Twitter Integrations?    
    Intelligent Triggers & Automations?    
    Plugins & Integrations ?
    Fully customizable with CSS ?
    CRM Integrations ?    
    Remote Assistance ?      
    Eventing API / Webhooks?      
    Enterprise Reporting & Analytics ?
    Customizable Surveys ?    
    Multibrand Support ?
    Intelligent Canned Messages ?    
    Automatic Language Translation ?      
    Chat Whisper ?      
    Inquiry Transfer ?    
    Spell Check ?    
    File Transfer / Attachments ?
    PCI / HIPAA, Financial grade security ?  
    Conversion Tracking?    
    Secure Forms ?  
    Automatic Inquiry Tagging ?
    Customizable Email Form ?      
    Chat-to-Ticket ?      
    Agent permissions and restrictions ?  
    Filter & Search ?
    Support Ticket Status updates ?      
    Exportable Inquiries ?    
    Self-service FAQ Articles ?      
    Fully Customizable FAQ Site ?      
    Call logs ?      
    Capture Callback Requests ?      
    Beautifully integrated Chat, Ticket and Knowledge base ?
    Call center ready ?
    Video chat ?
    Visitor banning ?
    US Based phone, chat & email support ?

    BIG TEAM? BIGGER OFFERS.

    We can handle any size team you have. From a few to 1000's, it doesn't matter.

    Enterprise - additional $15 / agent / month Chat / SMS Support Ticket FAQ / Self Service Call Management
    3 year storage ?
    Unlimited multibrand support ?
    Unlimited Visitor & and Ticket Triggers ?
    Dedicated 24 / 7 software engineer support ?
    IP Restricted Account Access ?
    Product Training & Private Training Webinars ?
    Up to 50 text-enabled landline numbers ?
    Request custom features with guaranteed timely delivery ?
    Sign up now
    Awarded most affordable help desk software by Capterra Awarded most poopular help desk software by Capterra

    Waiting is for lobbies and bus stops.

    Questions?
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